All Shared Hosting packages come with a 7-day money back guarantee, If a Hosting Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 7 days of the date of the transaction). and Domain Names/Payment Processing Charges are not subject to a refund. All upgrades are non-refundable and renewal payments are not covered by a money back guarantee
Customers may cancel at any time ,Cancellations are PERMANENT and no backup data will be available for recovery after cancellations. If you cancel and move to another company then you need to make the needed arrangements with regards to moving your domains as we will then no longer be available to assist.If your accounts were in good standing we will not delay any domain transfers. If you were a slow payer or had outstanding invoices then you will be responsible for settling any outstanding domain fees at the registrar directly before they will approve the domain transfers.